Our Service Offerings

We provide a diverse range of training, coaching and consultancy services nationally and internationally

Training Workshops

We develop tailor-made workshops and workplace learning solutions to address specific organisational pain-points. Our content is sourced from the latest academic research, industry studies, business media and our own proprietary knowledge base.

A clear point of difference in our training workshops compared to other providers in the market today is:

  • Customised and tailored training to meet your organisational requirements – this is not an off the shelf solution
  • We strive for 85% activity based training – our sessions are engaging, interactive and fun
  • I undertake all of the training personally – which means you can count on consistent, quality training and development every time
  • We train anywhere, anytime – e.g. onsite, shift work, weekends etc. to fit in with your operational requirements
  • Interactive workbooks – in my experience training manuals never get read, they sit on a book shelf or in a draw. That’s why I use quality, tailored, interactive workbooks and succinct handouts
  • Adult learning principles – as a certified trainer and facilitator with tertiary qualifications, I employ language, literacy and numeracy (LLN) techniques; cognitive learning styles self-assessments; and adult learning principles to inform my delivery method and range of activities conducted for each workshop
Some of our more popular workshops are outlined below …

Description:

This workshop introduces participants to contemporary leadership and management practices and techniques that work in today’s busy and modern workplaces. It is underpinned by world-leading research including: Kouzes and Posner’s – 5 Leadership Practices (The Leadership Challenge). The workshop is facilitated using an interactive workbook, group activities, self assessments along with interactive and engaging exercises.

Duration:

1 day or 1/2 day delivery options available

Objectives:

  • Understand your Leadership Style
  • How to role model appropriate behaviours in the workplace
  • Setting clear expectations for your team
  • Introduction to effective goal setting
  • How to assign work and delegate appropriately
  • Effective techniques for giving and receiving feedback

Core Activities:

  • Goal Setting
  • RACI (Expectations & Responsibilities)
  • Delegation
Self-Assessments:
  • DISC
  • Leadership Styles Questionnaire

Description:

This workshop focuses on the fundamental principles of effective communications which are all so often missing in today’s workplaces. We explore the ways in which individuals communicate in a modern workplace, the barriers to good communications and how to overcome them, and how to be more assertive in the workplace without getting offside with others. Participants will also learn important techniques to significantly improve their active listening skills.

Duration:

1 day or 1/2 day delivery options available

Objectives:

  • Understand the principles and techniques for effective communication
  • Identify the barriers to communication and how to overcome them
  • How to improve your active listening skills
  • Understanding body language and how to leverage it for better communications
  • Learn practical tools to better communicate your message
  • Use effective questioning techniques to improve communications

Core Activities:

  • Active listening
  • Assertiveness
  • Communication techniques
  • Speaking frames (Think on Your Feet)

Self-Assessments:

  • Active Listening Skills
  • 3 V’s: (Visual-Vocal-Verbal) styles questionnaire

Description:

Emotional Intelligence (EQ) is arguably one of the most important skills for someone to possess, even more so than IQ. EQ can be learned. This workshop takes participants on a journey of self-discovery through the 5 dimensions of Emotional Intelligence, including an EQ self assessment. We unpack each of the dimensions and provide practical strategies that can be used immediately to incrementally improve personal performance across each of the dimensions. Imagine the benefits of an emotionally intelligent workforce.

Duration:

1 day or 1/2 day delivery options available

Objectives:

  • Understand the 5 dimensions of emotional intelligence
  • Identify benefits of being an emotional intelligent leader
  • Relate emotional intelligence to the workplace
  • Understanding your emotions
  • Types of negative thinking and rebuttals
  • Implementing emotional intelligence in the workplace

Core Activities:

  • Personal Strengths & Weaknesses
  • Hot Buttons – Triggers
  • Implementing Emotional Intelligence in the workplace – your personal action plan

Self-Assessments:

  • Emotional Intelligence

Description:

Time is our most value commodity, and one that we all share equally. Yet, for some of us, we never seem to have enough time in a day to get everything done. Whilst you cannot manage time, you can better manage yourself, your resources and the way you invest your time. This workshop takes a pragmatic approach to improving your behaviours and habits to ensure you are getting the most out of every minute of your day. In a world where we are ‘always connected’, its important to master the basic disciplines of effective self-management, efficiency and productivity.

Duration:

1 day or 1/2 day delivery options available

Objectives:

  • Defining principles of effective time management
  • Identifying time-wasters
  • Effective use of affirmations & visualisations
  • Setting realistic goals
  • Understanding 80:20 Rule (Pareto Principle)
  • How to delegate effectively
  • Understanding the Urgent/Important Matrix
  • 168-hour philosophy to managing your time
  • Overcoming procrastination
  • Time management tips

Core Activities:

  • Identifying time-wasters
  • Setting a goal
  • Defining your daily tasks
  • Tracking your daily time usage
  • How to prioritise using the Urgent/Important matrix

Self-Assessments:

  • Time Management

Description:

All of us have the potential to be difficult given the right set of circumstances. Learn the underlying reasons why people can display difficult behaviour. Practice de-escalation techniques used by law enforcement and compliance staff to prevent situations getting out of hand. Most importantly you will learn your default position when confronted with a difficult situation and how to achieve better outcomes in your personal and professional life. This workshop equips participants with the tools and techniques to manage people in difficult situations.

Duration:

1 day or 1/2 day delivery options available

Objectives:

  • Understanding difficult people – the motivations, triggers and circumstances
  • Recognising early warning signals and preventing difficult behaviour escalating
  • Effectively apply conflict resolution techniques
  • Developing self-confidence in dealing with difficult behaviours
  • Apply a range of de-escalation techniques
  • Effective techniques for giving and receiving feedback
  • Overcoming the barriers to cooperation
  • Apply effective communication and emotional intelligence techniques

Core Activities:

  • Assertiveness Formula
  • Straight Talk Model
  • Choosing your ‘words’
  • Barriers to Cooperation

Self-Assessments:

  • Conflict Style Preferences

Description:

Mentoring and coaching are two disciplines that high performing organisations techniques commonly used by high performing organisations to drive desirable workplace behavior and support the personal and professional growth of employees. This workshop will equip participants with the primary tools and techniques to leverage the benefits of mentoring and coaching in the workplace.

Duration:

1 day or 1/2 day delivery options available

Objectives:

  • Recognise the differences between mentoring and coaching
  • Understand and apply the G.R.O.W. coaching model
  • Techniques to establish rapport and trust
  • How to develop effective team member goals
  • Identify mentoring and coaching opportunities
  • Techniques for giving and receiving constructive feedback in the workplace
  • Apply self-coaching techniques
  • How to apply mentoring and coaching in the workplace

Core Activities:

  • Life Wheel
  • Apply G.R.O.W. model technique

Self-Assessments:

  • Mentoring Checklist

Coaching Services

What is coaching?

Coaching is a process that aims to improve performance. The International Coaching Federation (ICF) defines coaching as ‘Partnering with clients in a thought-provoking and creative process that inspires them to maximise their personal and professional potential’.

‘Coaching is unlocking a person’s potential to maximise their own performance. It is helping them to learn rather than teaching them’. Sir John Whitmore

How I can help!

As a highly experienced and accredited coach, I provide coaching sessions for individuals, businesses and organisations who require professional and independent guidance to navigate career or performance challenges, identify strengths, core values or address issues of self-confidence or insecurity.

I use a range of relevant diagnostic, self-assessment and psychometric tools, combined with my dynamic, engaging and interactive coaching style to achieve positive outcomes for my clients. I leverage technology such as Skype and Zoom to facilitate live coaching sessions to address the challenges of time zones and distance.

Our range of services

I have delivered successful results across our broad range of flexible coaching solutions:

  • Executive coaching
  • Workplace and Business coaching
  • Performance enhancement
  • Career planning, pivoting and transition
  • Effective communications
  • Conflict resolution
  • Work-life integration
  • People and culture
  • Emotional intelligence

My approach will assist you to identify your goals, clarify your priorities (find your why), overcome resistance and move you towards your objectives.

I will help you identify and gain clarity on what is important to you and what is getting in the way and help you to develop your roadmap for success.

Call us now to discuss your coaching requirements!

Who we've worked with

Call us today to discuss your staff development requirements

Staff Training - Facilitation - Workplace & Business Coaching - Consulting - Business Advisory Services